Starbucks

Reviews

• Aaron S.

  star star star star_border star_border 13 June 2026

  Sheltering from the torrential rain - I visited Starbucks at 560 Lexington Avenue. It's pretty easy to find a Starbucks especially in Manhattan which has around 240 locations which is near enough more than any European country other than the UK.
  
  The store is pretty small by our standards, but typical of NYC and it does have a small seating area inside.
  
  Pricing here was pretty high, my drink ended up costing £1.50 more than it would have done back home for my Venti Iced Pumpkin Spice latte - making it one of the more expensive Starbucks locations I've visited - surprising to considering the US is the home of the chain but NY is an expensive city.
  
  The staff here seemed really helpful and friendly - I was greeted as soon as I got to the store, had my order was taken (name misspelt of course) and had my drink in a couple of minutes - the customer service of the guy making the drinks must also be complemented, he was busy you could tell but he still took the chance to talk to every customer as he made their drink to ask if they wanted certain extras or just make small talk - after making my drink hot rather than iced he told me I could have the hot one "on the house" while I waited for my main drink.
  
  He made my main drink a few minutes later and he used a marshmallow cream due to them currently making up the regular whip - I was a little upset that it was more watery than cream but it tasted really good and went with my drink superbly to the point I'll most likely amend my future drink orders for the next week or so I remain in the states.
  
  I did find the music in the store to be a little loud however which I did find to be a problem in a few branches around the city.
  
  Good drinks and good service yet with high prices and a large number of small issues (from not having any cream ready to the music and getting my order wrong) but still worthy of three solid stars.

• Ali D.

  star star star star star 10 June 2026

  Friendly staff, clean, and overall best Starbucks I've been to so far. Keep up the great work!

• Kristen W.

  star star star star_border star_border 3 June 2026

  I hate to give Starbucks a not so stellar review, but unfortunately it deserves it. This is a great location as it is right off the 50th street exit of the 6, and it is pretty big. But they are just so so slow. I pass this Starbucks most days going to work, and I typically don't stop in because there's a long line, but the other day when I went, it was pretty empty but still took so long. I understand it is in a very commuter heavy area, so if it was busier I'd understand but they should be able to accommodate the crowd. They also don't seem to be hustling. They were just moving slowly and with not a ton of urgency. The drink I got was good tho and up to Starbucks standards. Just can't stand slow service.

• Mark F.

  star star_border star_border star_border star_border 30 May 2026

  Coffee is not rocket science but to the folks here at the Starbucks apparently it is.  Simple order large coffee..waited a few minutes saw orders after mine get processed so i asked if they forgot me...which they did, no big deal i went to put cream in the coffee and asked if they had any and apparently i must have irritated the girl about wanting my coffee as she proceeded to bite my head off and tell me they were out?  i highly doubt they were out of cream which it needed for other drinks i was just being punished...disappointing!

• Manda R.

  star star star star star 28 May 2026

  So, I had gone to another Starbucks location about 4 blocks away (sorry!) And the frappuccino was made terribly. I could only get through 2 sips before I had to force myself to wait and drink anymore. Fortunately, I had come to this location, instead of complaining directly to the company. And boy, the associate Oren did do a great job with making me feel welcome to the greatest store on Earth. He even gave me a little dance. Thanks Oren, the dancing barista. From one dancing barista to another, you made me afternoon delightful.